The "Cannot create Soundtoys version root folder" error typically occurs during the installation or startup of Soundtoys 5 Go to product viewer dialog for this item.
Ensure the following "root" locations exist and have "Full Control" permissions for your user account: Presets (Windows) C:\Users\Public\Documents\Soundtoys\Soundtoys 5 Presets (Mac) /Users/Shared/Soundtoys/Soundtoys 5 Application Data C:\Program Files\Soundtoys If these steps fail, try the Soundtoys Knowledge Base for a fresh installer download or to check for known compatibility issues with your specific OS version. The "Cannot create Soundtoys version root folder" error
Check Antivirus/Firewall: Some security software may block plugins from creating new folders in the "Public Documents" or "Application Support" directories. Try adding your DAW and the Soundtoys installer to your safe application list. Navigate to C:\ProgramData
C:\ProgramData.SYSTEM, Administrators, and your Username have Full Control.Manual Folder Creation: