Genetec: Config Tool Default Password

Important Security Note: Default passwords are intended only for initial setup and troubleshooting. Leaving a default password active on a live security system (especially one managing video surveillance and access control) creates a severe security vulnerability.

Report Date: October 26, 2023 Classification: Public / Security Advisory Subject: Default Password Management for Genetec™ Security Center Config Tool genetec config tool default password

We’ve all been there. You’re adding a new camera, the device is online, but the Config Tool just won't authenticate. You search Google for the "Genetec Config Tool default password" and fall down a rabbit hole. Important Security Note: Default passwords are intended only

• Ensure you have administrative access and maintenance window.
• Backup configuration and export keys/certificates where applicable.

If the installer selected the first option (Windows Users), the admin / genetec pair might not work at all. In that case, you need a Windows administrator account. However, in 90% of fresh installs or appliance resets, the fallback is the Config Tool user database, and the default is admin / genetec. Ensure you have administrative access and maintenance window