IMVU 3D Room Failed to Load: Installation Issue
Windows: Search for %appdata% and delete the IMVU and IMVU Desktop folders.
is enabled in your browser (specifically Chrome) and that your avatar's default outfit is "lightweight" (low kb) to prevent loading crashes. If these steps do not resolve the issue, you can contact IMVU Customer Service or file a ticket through the Support Center Are you experiencing this issue on a desktop computer mobile device Troubleshooting IMVU Desktop : Community Center - Support
Windows:
If there’s a server outage or they just pushed a broken update, you’ll need to wait a few hours.
Mac: Navigate to ~/Library/Application Support and remove the IMVU Desktop folder.