Masterclass - Chris Voss - The Art Of Negotiati... Free May 2026

Introduction

The Instructor: Who is Chris Voss?

Before diving into the content, it’s important to understand the credibility of the instructor. Chris Voss isn’t a theoretical academic. He spent 24 years in the FBI, retiring as the lead international kidnapping negotiator. He has successfully negotiated the release of hostages in high-stakes, life-or-death situations in the Middle East, the Philippines, and Haiti. MasterClass - Chris Voss - The Art of Negotiati...

2. The Accusation Audit

One of the most unique concepts in the class is the Accusation Audit. This involves listing every terrible thing the other person might be thinking about you before they have a chance to say it. Introduction The Instructor: Who is Chris Voss

The Holy Grail: "That’s Right"

Voss dedicates an entire lesson to the two most powerful words in negotiation: That’s right. "It sounds like you are worried that

Instead, Voss argues that "No" creates safety. When someone says "no," they feel in control. They feel they have protected their territory. Once they say "no," the negotiation actually begins.

Elena took a breath, remembering the core of her training: Tactical Empathy. She didn’t need to like Elias; she just needed to understand his world. She picked up the receiver.

Elena knew the danger of "Yes." People use "Yes" as a trap or a shield. She wanted a "No."

• "It sounds like you are worried that..."
• "It seems like you feel..."
• "It looks like you are hesitant because..."