System Center Configuration Manager (SCCM), now part of Microsoft Endpoint Configuration Manager, includes a built-in Remote Control Viewer that allows IT admins to support Windows 10 devices.
To maintain security and compliance while using remote control: System Center Configuration Manager (SCCM), now part of
System Center Configuration Manager (SCCM, now part of Microsoft Endpoint Configuration Manager) Remote Control is a feature that lets IT admins remotely view and interact with Windows devices — including Windows 10 — for troubleshooting, support, and training. It’s bundled with the Configuration Manager client; there’s no separate “Remote Control download” for Windows 10 beyond installing the ConfigMgr client and enabling the feature on the site and client settings. Cloud-based (no on-prem infrastructure)